Your Partner in IT Program and Project Management
InnTec Consulting was established to meet the growing demand for specialized IT management in large-scale public sector projects across South Carolina. With deep expertise in implementing modern IT systems for government agencies, InnTec ensures smooth execution and reliable results.
Services
Looking for Proven IT Solutions ?
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InnTec’s team of certified project managers provide exceptional project management services through disciplined planning and a focus on upfront requirements. Whether managing IT overhauls or system implementations, we ensure projects are completed on time and to the highest standards.
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InnTec provides OCM services to help agencies identify and accept change introduced through new systems and technology. We work to ensure new technology and underlying business processes are fully aligned. We review and document current policy and business processes, develop “to-be” processes as defined by new system requirements and design, complete a comprehensive gap analysis, and develop plans and strategies to manage change. We deliver communication plans and business process training while also assisting with stakeholder management.
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Selecting the right vendor partner is key to optimizing your procurement process. With over 20 years of public sector procurement experience, InnTec provides consulting services to guide agencies through the vendor selection process, including developing vendor requirements, vendor evaluation, and contract negotiation. InnTec helps agencies draft the necessary state and federal procurement planning documents, navigate procurement complexities, and avoid common mistakes. These services help agencies minimize the time necessary to get solicitations to market and finalize vendor procurement.
CASE STUDY
COVID-19 Call Center: Rapid Public Health Response
InnTec launched a secure, scalable call center for South Carolina’s DHEC in just three weeks, providing critical COVID-19 vaccine and testing support. The solution reduced wait times and ensured thousands had quick access to essential health information.
CASE STUDY
Streamlined Jobseekers Portal Cuts Costs and Boosts Efficiency
InnTec revamped the South Carolina Department of Employment and Workforce’s unemployment benefits portal, enhancing user experience and reducing operational costs. By simplifying workflows and optimizing system processes, InnTec enabled faster benefit applications and reduced demand on contact centers, resulting in better accessibility and increased efficiency.